Quick Start Guide: HARDWIRE

Wired USB-C studio and gaming earbuds

SANWEAR-HARDWIRE is a USB-C digital earbud system with a built-in high power amplifier and SAN’s Audio Cortex (audio + controls + mic learning). For best performance, select HARDWIRE as your device’s audio output and use the Soundscape App to customize EQ, button mapping, lights, and firmware.

HARDWIRE is a single, custom-built system designed to deliver high-end audio without extra research or equipment.

Quick Start Guide

Get listening in under 2 minutes:

1. Fit First, choose your ear tips
   Choose the best ear tip size for a full seal Start with the pre-installed 11mm tips. If the fit feels loose, try the 12mm tips. If it feels tight or uncomfortable, size down to 10mm or 9mm. Twist the bud into your ear, positioning the rubber sport hook into the upper fold of your outer ear (known as your ‘ear conch’)
2. Plug in
   Connect HARDWIRE to any USB-C device (phone, tablet, PC, console).
3. Test Fit
   Play a bassy track. If bass feels weak, increase the size of the eartip.
4. Select audio output
   • iPhone/iPad: Pop-Up Prompt (first time only) → HEADPHONES
   • Android: Allow ‘USB audio routing’ if prompted (or check Sound / Developer settings)
   • Mac: System Settings → Sound → Output → HARDWIRE
   • Windows: Settings → Sound → Output → HARDWIRE
   • PlayStation/Switch: Should auto-detect (check console audio settings if needed)
5. Download Soundscape (optional but recommended)
   • iOS: https://apps.apple.com/us/app/soundscape-built-for-sanwear/id6459410064
   • Google Play: https://play.google.com/store/apps/details?id=com.sansound.soundscape&hl=en_GB
     Customize your EQ, button controls, and LED lights.
6. Level 11 (Full Power Unlock)
   If you want access to its maximum output and dynamic range, you can enable Level 11 in the Soundscape app. Before you activate Level 11, you’ll be asked to acknowledge that:

• HARDWIRE can reach very high volume
• The extra headroom increases impact and dynamic range
• You are responsible for protecting your hearing and following your device’s hearing health guidance

Hearing safety recommendations:

• Start low, then increase slowly.
• Avoid long sessions at high volume.

• If you hear ringing or your ears feel “dull” after listening, lower volume and take a break.

   

📹 Watch the Quick Start video: [coming soon]

What’s in the Box

• 1× SANWEAR-HARDWIRE earbuds (includes Audio Cortex on the cable)
• Ear tips (4 sizes):
  • 9mm
  • 10mm
  • 11mm (pre-installed on earbuds)
  • 12mm
• Sport hooks (3 sizes):
  • 18mm
  • 22mm
  • 26mm (pre-installed on earbuds)
• Carrying case: None

• Documentation: Quick Start guide

   

Warranty

• 1-year limited warranty (manufacturing defects and mechanical issues)