Why did we make this?
Traditionally, high-end audio requires external gear and hours of research. HARDWIRE was engineered to remove that friction and deliver maximum performance straight from the wire.
What is the Audio Cortex?
In simple terms: it’s your personal audio engineer, powering, optimizing, and helping you control your audio and microphone so you sound the way you want.
IMPORTANT NOTE: The Audio Cortex will get warm after extended use. This is normal with high power amplifiers.
Core system elements
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High-Power Amplifier
Provides the power needed by our drivers for better volume, detail, and dynamics. -
Advanced DSP
Applies your EQ and tuning in real time and keeps the system operating at optimal capacity. -
Adaptive Microphone System (Voice Learning)
Learns your voice characteristics over time to tune out noise and improve comms clarity. -
Programmable Action Button
Executes actions mapped through our Soundscape app (https://sansound.com/pages/soundscape)
LED Interface + System Status
Customizable RGB lighting effects and update/status feedback.
Woven & BattleFlex Cable Options
a. What cable options are available for HARDWIRE?
HARDWIRE is available with two cable options: Woven Cable and BattleFlex Cable.
Both options use the same HARDWIRE core audio system, including the same drivers, Audio Cortex, tuning, and Holographic Sound. The primary differences are cable construction, flexibility, length, and cable microphonics.
Woven Cable
- Original HARDWIRE cable design
- Woven exterior construction
- More structured feel
- Original cable length
- Distinctive woven appearance
BattleFlex Cable
- 14 cm longer than the Woven Cable
- Softer and more flexible
- Ballistic nylon reinforcement
- Durable PVC outer jacket
- Silver-coated copper internal stranding
- Reduced cable memory and tangling
- Significantly reduced cable microphonics
BattleFlex also helps the Audio Cortex consistently face outward while HARDWIRE is being worn, making the display easier to see and reducing the likelihood of the ENC-adaptive microphone being obstructed.
b. Does BattleFlex sound better than the Woven Cable?
BattleFlex was not introduced as an audio tuning or driver upgrade. Both cable options use the same HARDWIRE drivers, Audio Cortex, tuning, and Holographic Sound.
BattleFlex primarily changes the wearing experience by providing additional length, greater flexibility, reduced tangling, and significantly reduced cable microphonics.
c. What are cable microphonics?
Cable microphonics are thumping, scratching, or rubbing sounds transferred through an earphone cable when it contacts clothing, a desk, or another surface.
BattleFlex uses a more flexible construction designed to significantly reduce these sounds compared with the Woven Cable.
d. Is BattleFlex a new version of HARDWIRE?
No. BattleFlex is a different cable option, not a new generation of HARDWIRE.
HARDWIRE is available with Woven and BattleFlex Cable options. The drivers, Audio Cortex, tuning, and Holographic Sound remain unchanged.
e. Can I trade in my Woven Cable HARDWIRE for BattleFlex?
No. SAN Sound does not offer trade-ins, automatic upgrades, or free BattleFlex replacements for functioning Woven Cable HARDWIRE purchases.
If your existing HARDWIRE has a genuine hardware or warranty issue, that issue can be reviewed separately under SAN Sound's warranty process.
USB Audio Class (UAC1) Compatibility
a. What is UAC1, and does HARDWIRE support it?
UAC1 stands for USB Audio Class 1.
HARDWIRE natively uses UAC1 for broad USB audio compatibility, including compatibility with supported game consoles that require the older USB audio standard.
HARDWIRE does not support UAC2.
b. Why does HARDWIRE use UAC1 instead of UAC2?
HARDWIRE uses UAC1 to provide broad compatibility across supported USB audio devices.
Some game consoles only accept the older UAC1 USB audio standard. A UAC2-only product may produce no sound when connected to those systems.
c. Does HARDWIRE work with PlayStation using USB audio?
HARDWIRE uses UAC1 natively because game consoles such as PlayStation require compatibility with the older USB audio standard.
UAC2-only products may produce no sound on PlayStation. Pasted text
d. Does HARDWIRE work with Nintendo Switch 2 using USB audio?
HARDWIRE uses UAC1 natively for broad compatibility, including game consoles such as Nintendo Switch 2 that require the older USB audio standard.
UAC2-only products may produce no sound on Nintendo Switch 2.