If you're experiencing issues with your HARDWIRE, the following troubleshooting videos may help.
Setup & Compatibility
- Do I Need the Soundscape App?
https://www.youtube.com/watch?v=GOBFO6CJd-0 - Is HARDWIRE Compatible With My Device?
https://www.youtube.com/watch?v=8aIb9h5mbuU - Is HARDWIRE a Bluetooth Device?
https://www.youtube.com/watch?v=3Qa1Emob5xM
Soundscape Issues
- HARDWIRE Not Showing in Soundscape
https://www.youtube.com/watch?v=Uhovg3ihUec
Audio Issues
- No Sound From HARDWIRE
https://www.youtube.com/watch?v=TLiD06Rn-gI - Audio Coming From Speakers Instead of HARDWIRE
https://www.youtube.com/watch?v=mEYwLtTLlfs - Volume Too Low
https://www.youtube.com/watch?v=koxT3lni9f8 - Hiss From HARDWIRE
https://www.youtube.com/watch?v=pZXNlXKVP0s - Audio Cutting In and Out
https://www.youtube.com/watch?v=kOGBYdpn4Dk
Device Recognition
- Device Showing as "Headset" Only
https://www.youtube.com/watch?v=Yv92_s471e4
Reset
- How Do I Reset HARDWIRE?
https://www.youtube.com/watch?v=FSP7NrBBmAc