Learn what SAN STATUS is, who can join, and how to access your membership.
What is SAN STATUS?
SAN STATUS is SAN Sound's membership program, bringing your standing with SAN into one place.
Your purchases, collection, community activity and contributions count toward Status Points and membership tiers: Bronze, Silver, Gold and Diamond.
You can also view your SAN Key, badges and the members' leaderboard.
Is SAN STATUS free?
Yes. SAN STATUS is free to join. There is no membership fee or subscription.
Who can join SAN STATUS?
Anyone with an email address can join.
There's no separate registration process. Your membership is created when you sign in for the first time.
For the best experience, use the same email address you use when shopping at sansound.com.
How do I sign in to SAN STATUS?
- Visit SAN STATUS.
- Enter your email address.
- Select CONTINUE.
- Check your inbox for a six-digit verification code from status@sansound.com.
- Enter the code and select SIGN IN.
Your verification code expires after one hour. No password is required.
Which email address should I use?
Use the email address associated with your SAN Sound purchases.
SAN STATUS uses your email to identify eligible purchase history. Signing in with a different email may result in your previous orders not appearing.
What happens when I sign in for the first time?
SAN STATUS checks your eligible purchases, community activity and collection to calculate your Status Points and membership tier.
You'll see a welcome screen showing your tier and an option to select SEE WHAT COUNTS.
New members without qualifying SAN activity begin at Bronze with zero Status Points.
Can I combine purchases from different email addresses?
Each email address is scored separately. SAN STATUS does not currently support merging accounts or adding a second email address.
If you have purchases under multiple email addresses, please contact SAN Support for assistance.
Do purchases from other retailers count toward SAN STATUS?
SAN STATUS currently recognizes eligible orders placed through sansound.com.
Purchases made through other retailers, marketplaces or distributors do not automatically appear in your membership history.
Do I need to register my SAN Sound products?
No separate product registration is required.
Eligible purchases made through sansound.com are automatically recognized and displayed under Your Collection, including the product, quantity, purchase month and order number.
Need additional assistance?
If you have questions about your membership or purchase history, please contact SAN Sound Support.